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Expert Q&A

 

By James Feldman (a.k.a. Doctor Travel)
Certified Facilitator

I've missed my connecting flight several times. What happens if this is not my fault?

The real issue here is whether or not the connection is on the same airline. If they booked a legal connection time between flights and you miss the flight due to the inbound flight being delayed, the airline will normally pay for the room or put you on another airline's connection. If you are using different airlines, nothing will be done if you miss the flight.

For this reason I always suggest that you allow at least 90 minutes to connect flights. The rule is 45, but with all the delays in takeoffs, weather on route, security and the distance from the gate you land and the gate you take off from, 45 minutes is often not enough. Also, a paper ticket has greater value than an electronic ticket in this case. A paper ticket may be used on another airline, whereas an electronic one cannot. Remember, with all the problems airlines face today getting your refund, receiving an overnight stay, etc., is getting more difficult."

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